Guarantees & our Return Policy

newdog inc provides a 30 day quality guarantee for all products and imprinting from the invoice date of an order. If there are quality issues please email photos of the issues to us which we will review prior to contacting you(info@newdog.ca). Product quality issues are limited to damages to the product or the imprint on receipt of order. Wash all shirts inside out to preserve the silk screen print.

For any quantity discrepancies with what is delivered and what has been invoiced please contact our office (800-563-4073). Our shipments are counted three times prior to leaving our warehouse and we retain paper copies of all counts for a minimum of 2 months.

Our liability is limited to the value of our products and services.

Cancellation or changes to orders once are subject to all costs incurred.